Variant selects. Gallery does not.

Several “product image is wrong” bugs look alike. They do not share a fix. This page is only when the shopper can select a variant but the featured / gallery image never swaps to that variant’s media — missing Media assignments, theme gallery JS dead, swatch apps fighting native media. Cannot select options at all is shopify-variant-picker-broken. Images 404 or blocked from cdn.shopify.com is shopify-cdn-images-broken. Collection / product-card quick add failing is shopify-quick-add-failing.

Soft-check variant-picker-not-updating when selection works but price / ATC also stay stuck, shopify-color-swatches-not-showing when image swatches never mount, and shopify-product-image-zoom-broken when zoom / lightbox is the leftover gap after swap works.

Open a live multi-image PDP. Click each option. Confirm ?variant= or the product form variant id updates — that proves selection works. In Admin → Products → [product] → Media, confirm each variant that should change the gallery has an assigned image (not only the product featured image). Soft-check theme main-product / media gallery for variantchange, Section Rendering API, or featured_media Liquid. Soft-check the browser console for JS errors on option click. Soft-check gallery / swatch / “smart image” apps that replace native media.

If option radios never change URL or form id, switch to shopify-variant-picker-broken. If Network shows 404 / blocked on cdn.shopify.com, switch to shopify-cdn-images-broken. If the only broken surface is collection quick-add / quick shop, switch to shopify-quick-add-failing.

Assign Media to each variant that should change the gallery. Restore theme media gallery / variantchange / Section Rendering so featured_media updates on select. Disable gallery or swatch apps that override native media JS until one clean swap path remains. Publish Current theme, hard-refresh the PDP, and select each option.

Honest retest: featured image + thumbnails track the selected variant; Network shows 200 on the new media URL; console stays clean on option click. Soft-link shopify-variant-picker-broken when selection itself is broken. Soft-link shopify-cdn-images-broken when URLs 404 after swap. Soft-link shopify-quick-add-failing when only collection cards fail.

Cannot select size / color at all is shopify-variant-picker-broken. CDN / product images 404 or not loading is shopify-cdn-images-broken. Collection / product-card quick add failing is shopify-quick-add-failing.

The only honest test for this page: variant selection updates ?variant= / form id, but the featured / gallery image stays on the first media. Anything else is a different product.

Stay DIY if you can spend one afternoon on the list above: prove Media assignments, restore theme gallery swap, remove fighting apps, retest. That is the whole playbook. No agency required. Short answers also live on the merchant FAQ. Related pages: variant picker broken, CDN images broken, quick-add failing.

Pay for help when the work is not the Media field itself — it is connecting the stack you already have so theme / gallery / Media exceptions land in a channel you already check, and the live store is one workflow instead of a spreadsheet plus a Slack bot you forgot. That is the Latch AI Ops install.

What $997 USD one-time buys: lead capture on the live store, ops alerts in a channel you already check, and a checkout-ready workflow. 72 hours after collaborator access, not after payment. One live Shopify store. Access plus a delivery thread. Store URL collected at checkout. Not a SaaS seat, not a theme rebuild retainer, not a conversion guarantee, not a brand or theme job.

Other shops' public ranges, not testimonials: a checkout / ops install typically runs $500–$2,500. A full ops consulting block typically runs $2,000–$5,000. $997 is the cheap end of that work, sold as a 72-hour install of three systems — not as an earnings number or conversion-lift claim.

What it does not buy: more orders, recovered revenue, a forever gallery guarantee, or a case study. Latch AI Ops has not published customer proof because there are no customers yet. You are buying the install.

Checkout is on Whop. Operator is Nico. United States offer. You can revoke collaborator access after handoff. We do not take owner passwords.